Below FAQ are some common concerns of our clients before purchasing our products or services.
If you have other questions, please just send it to info@buyrouth.com.
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If you have an issue or question that requires immediate assistance, you can contact us to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Questions
Standard delivery is $5 and takes 2 to 5 working days. It is free on orders of $75 or more in Lebanon. Fast delivery is $8: within 24 hours in Beirut and within 72 hours outside Beirut.
Our $ rate is equivalent to the market rate, You can pay by card in $ online, or by cash in LBP or USD upon delivery. Which ever suits you more!
We deliver across Lebanon. International orders can be arranged on request: message us on WhatsApp at +961 71 863 888 with the products and the destination country, and we will quote the shipping cost for that destination.
We are an online store. You can also collect your order from our pickup point: Buyrouth, Adam Building, Mar Maroun Street, Horch Tabet, Sin El Fil, between 9:00 am and 4:00 pm.
Yes, we will be restocking this item soon. Kindly provide us with your contact information in order to let you know as soon as we do!
You can place an order on our website through the following link: https://buyrouth.com WhatsApp number: +961 71 863 888 or through our social media platforms
You can ask to return an item within 48 hours of receiving your order, unopened and sealed in its original packaging. Returns within Lebanon are free, and items that arrive damaged or defective are exchanged. Full policy: buyrouth.com/policies/refund-policy
Kindly let us know if you need any further information!
Unfortunately not, as we do not offer any additional discounts. We believe our products are priced fairly in comparison to their quality & service.